|Not me. This guy is working! ("Hollywood Capers" 1935)|
HAPPY HOLIDAYS my friends! Here are just a couple friendly reminders on how to act and treat your bar staff when you are enjoying yourself out and about for the holidays. I am extremely lucky in that I rarely have issues where I bartend. I recognize that good behavior while at a bar is definitely a two way street. I will treat you with respect and I expect the same in return! Some of what is said is a lil' snarky but it's meant in good fun.
This blog is also for all of my bartending friends whether they work at a local bar, a restaurant chain, catering, a swanky restaurant, a ski lodge or a hotel chain. It can be a tough job. There are some written and some unwritten rules of the bar which will make your holiday, and mine, go a lot smoother.
Please don't curse. There may be kids present if the bar you are at may have a restaurant. I'll keep my mouth clean too.
This seems incredibly obvious but every other week someone finds it funny to start throwing things at the bar. It's NOT. I give you a warning and tell you to stop once. After that, don't expect me to be friendly. And if you are in the slightest way buzzed, I'm slowing you down. If it continues, you are being asked to leave the premises.
Don't stand on your bar stool or get on the bar. That should be obvious too. And if you fall back onto the floor, I'm gonna question your sobriety.
If we do not have your first choice of beverage at the bar, I am sure there is something else we have which you would like. We are not the Liquor-Mart in Delaware but we do have the basics. Look at the size of the establishment. Is it a small town bar? Is it a local Lodge or VFW? Is it a chain restaurant like Chili's? Is it an upscale restaurant or hotel like the Ritz-Carlton?
Make your choice keeping this in mind. You are most likely not gonna get a Pernod's or glass of Moet at the local dive bar. Settle for a frosty mug of beer, a good voddy tonic or rum 'n coke and you'll be just as happy. Don't expect a bar to have every flavor of vodka or whisky either. Most bars have their liquors within eyesight. Take a minute and look. Sorry, no bubblegum flavored vodka here.
I am allowed a break. I'm on my feet. LOL Don't harass me if I wanna take 5 minutes. Although I know that won't stop some of you ...
If we are jam-packed, it may not be the best time to ask me for drink suggestions. You will get a stare from me and I will suggest again a frosty mug of beer, a good voddy tonic or a rum 'n coke.
If I don't know what is in your drink choice, I may look it up in the bar book. Don't be offended. This is a part time gig and although I make a mean martini and an awesome Long Island Iced Tea, I don't know how to make everything. Even full time bartenders are always learning. So that means your pink alligator, blue whale, mind-eraser, or woo-woo may take a couple minutes longer.
If it's a packed bar, you will wait a couple minutes for a drink. Relax. I see you. I feel you staring at the back of my head. Say hi to someone and chill. I'll be right with you with a smile. I don't openly ignore people. Why would I do that? I know I'm gonna have to serve you anyway. Why would I want to jeopardize my tip? Take a breath and again, I'll be right with you.
|Cheesy moustache & fellow bartender Spongebob|
If you want a virgin cocktail and have no idea what you want, I'll suggest the ultimate virgin drink, water. I'll be honest, mock-tails are not my specialty. I can give you a Shirley Temple, a Roy Rogers, or a mix of fruit juices. Your pick?... oh yeah, water.
A good bartender will socially bounce around the bar, making small conversations here and there. Now I need to spend time with other patrons, making sure they are cool, doing the small talk thing with them as well. I like taking care of all my guests. I will also tend to scan the bar, making sure everyone's drinks are fresh. If my fellow workers need something, I will be ending the conversation temporarily to help them. Don't be offended. We are a business and I'm helping it run smoothly.
I am also not offended if you call me by my name for a drink. I'd rather you do it. IT'S MARC ... with a "C". There's a lot to do behind the bar and I could get caught up in other stuff like cleaning dishes, counting money, wiping off bottles, etc. So definitely learn your bartender's name and I'll try and learn yours, or at least your drink! I'd rather be called Marc than "YO!" And do not bark at me. If you bark at me, I turn on SELECTIVE HEARING.
We are SERVICE not SERVANTS. There is a major obvious difference. Remember that mutual respect thing I began the blog post with?
In the same vein, don't feel obligated to buy rounds and rounds of free drinks just because everyone else is doing it. While I like high bar sales as much as the next guy, don't feel that you have to put yourself in debt just to match someone.
Be nice and polite if you ask for pretzels or peanuts. They are FREE. I don't mind putting them out (much to the chagrin of my bar manager, the Big Ragu). They also make you thirsty which helps me in the long run. (Come on.. you can figure it out. LOL)
I will be polite, respectful, and friendly to you even if you are ... let's see ... not a friend of mine (politically correct). There are a couple individuals out there I am ... not friends with. It's called LIFE. LOL. That's a good bartender though. I will still be "service with a smile".
BUT, if you are rude to me, all bets are off. I won't and shouldn't have to put up with rude behavior. If I see you be rude to one of my fellow servers, I am also gonna call you out on it. If you insult my fellow workers, assume that I will take their side. BE NICE. It's the holidays damn-it!
Try not to come to my bar in a bad mood. I recognize that if I'm in a bad mood and you're in a bad mood, it is infectious and brings down the overall mood of the bar. If I happen to be in a grumpy mood, I will try and get out of it, I promise. No one likes a surly bartender either. Not good for business.
In the same vein, don't play depressing songs on the juke box!!! no one wants to hear "Crying" by Roy Orbison or "Everybody Hurts" by REM on a fun Saturday night.
I will listen to your problems within reason but pleeeeze don't make it a therapy session. Otherwise, my bill will be in the mail. ;)
|NOT ME. Cheesy movie.|
Oh and I won't be tossing cocktails into the air, I ain't this guy from Cocktail. Duh, LOL
Now listen ... I would not be doing this if I didn't still love bartending. Some of us have the "gift of gab" as it is called. I just love to socialize. That helps with bartending. But I also really love serving my customers, new and regular. I have probably the BEST PART TIME JOB in the WORLD!
I know I have said it before but I really mean it. I love the people who choose to hang out with me at the Lake Wynonah Lodge while I'm on bar. I am a VERY lucky guy.